Consumer Complaint Detail
PONTIAC / GRAND PRIX / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004292548 | Incident Date: Jul, 11 2004 |
| Consumer's City: | Consumer's State: FL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: GRAND PRIX | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:rack and pinion:rack |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2G2WR544X41 | Date added to File: May, 25 2021 |
| Date Complaint Received: Aug, 07 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 10 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Steering became loose and sloppy. knuckling and clunking noises from steering when wheel turned from side to side. upon turning left, car would dramatically understeer, then suddenly oversteer, resulting in loss of control of vehicle.*ak . taken to crown pontiac in st. petersburg, fl. they diagnosed "loose rack and pinion retaining bolts and bushings". fix: re-torqued bolts. . condition recurrred within 3 days. . called gm, who sent regional representative to drive vehicle. i asked them why bolts would work loose after 10k miles, and why they didn't replace the bolts, or they may work loose again. . they said "it depends on how they torqued them" . vehicle presently in service for steering control issues for second time. . this condition is unsafe. vehicle will not hold a straight line down the road, and when turning either right or left, the vehicle will take-off in that direction and if not corrected, will turn in a circle if not corrected by hard steering in opposite direction. |