Consumer Complaint Detail

FORD / EXPLORER SPORT TRAC / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004292554 Incident Date: Aug, 06 2004
Consumer's City: LAPLACE Consumer's State: LA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER SPORT TRAC Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Air bags:side/window
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDU67K84U Date added to File: May, 25 2021
Date Complaint Received: Aug, 07 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 02 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We had just left a gas station and were on our way to dinner when our side-curtain airbags deployed for no reason. we did not hit any potholes or large bumps, and there was no collision to cause the deployment. my husband, the driver, managed not to swerve and hit anyone or anything before pulling off the road into a parking lot. we experienced headaches, neck muscle soreness and tinnitus immediately after and for the following day. ford roadside assistance called a tow truck for us, and took it to the dealership from where we purchased it. we are waiting to hear the cause of this inadvertent deployment.*ak