Consumer Complaint Detail

GMC / ENVOY / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004292727 Incident Date: Aug, 08 2004
Consumer's City: TOPEKA Consumer's State: KS
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ENVOY Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:upper ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GKDT13S222 Date added to File: May, 25 2021
Date Complaint Received: Aug, 09 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 02 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was driving on the highway at approximately 70 mph pulling a 3000 lb. boat and trailer. i felt something change in the front end as though the alignment changed as i was driving. i exited the highway, and after applying the brakes a very loud pop came from the left front wheel well. upon investigation i found that the upper ball joint had completely separtated from the upper control arm. this apparently occurred after the bolt that secures the ball joint in the upper control arm either sheared, fell out, or was never there before the incident. there was little to no damage, and the vehicle is currently at the dealer awaiting parts. more specifically, i was told that they are replacing the upper control arm and upper ball joint.