Consumer Complaint Detail

TOYOTA / SIENNA / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004292782 Incident Date: Apr, 14 2004
Consumer's City: Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Fuel system, other:storage:tank assembly:filling/charging
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Aug, 09 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 06 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2001 toyota sienna.. having problems with evap control system. i cannot fill up the gas tank continously.. stops every few seconds... sometimes spilling gasoline..(started at about 46,000 miles).. i paid $98 dollars to a local toyotal service center to have it check. they said, my van has a problem with the "charcoal cannister" and would cost me $500.00 dollars to replace... i called toyota customer service to find out if they will cover the cost of the replacement since they have a settlement issue with epa regarding these kind of problems. i understand they have a $20 million dollar settlement w/ epa for these kinds of violations.. but they cover vehicles manufactured up to 1998 only. they have extended the warranties for these vehicles to 14 years or 150,000 miles... if they are covering vehicles much older than mine, i think that the warranty for my vehicle should also be extended because it has a problem relating to the emissions. also, $500 dollars is too much for a charcoal cannister replacement.. i would appreciate it very much if you can get this issue resolve with toyota. they can always get the $500 from the $20 million settlement they had agreed w/ epa. thank you very much, esteban