Consumer Complaint Detail

FORD / EXCURSION / 2004

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004292816 Incident Date: Jul, 30 2004
Consumer's City: SPRINGFIELD Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXCURSION Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Visibility:glass, side/rear
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1FMSU45P74E Date added to File: May, 25 2021
Date Complaint Received: Aug, 09 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 27 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Drivers side rear seat passenger window spontaneously exploded while car parked in driveway. nothing had impacted the glass. ford refuses to honor its warranty, claiming no proof that glass had not been impacted. glass replaced $529.28 and paint touchup of door damage by falling glass $133.75 minor cut injury from glass fragments.