Consumer Complaint Detail

CHEVROLET / SSR / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004292874 Incident Date: Jun, 10 2004
Consumer's City: CAMERON PARK Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SSR Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Structure:body:hood:hinge and attachments
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GCES14P33B Date added to File: May, 25 2021
Date Complaint Received: Aug, 10 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 10 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2003 chevy ssr engine hood is extremely heavy (two or three times the weight of a normal hood) and chevrolet has outfitted the 2003 and 2004 chevy ssr with a simple metal hood prop rod to support the hood when open. 1) the hood is so heavy many owners will not be able to or will struggle with the opening of the hood. this can lead to situations where the hood may be dropped on the person trying to open the hood with the possibility for severe injury. my wife cannot open the hood by herself due to the extreme weight of the hood. 2) the 2003/2004 hood prop is very minimal and bends under the weight of the hood. chevrolet has done away with the hood prop for the 2005 chevy ssr and has installed gas struts to lift and support the hood. the hood itself has not changed for 2005, so chevrolet has found there is a problem with the existing hood prop system. existing 2003 and 2004 chevy ssr trucks on the road need to be updated with the same gas struts as the 2005 chevy ssr to avoid possible injury and/or death from the hood falling down on the person while trying to lift the hood or while it is in its fully open position. *jb