Consumer Complaint Detail

FORD / ESCORT / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004293018 Incident Date: Aug, 08 2004
Consumer's City: TOWSON Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: ESCORT Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3FAKP1133YR Date added to File: May, 25 2021
Date Complaint Received: Aug, 11 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 19 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I would like to reference odi cases # 8016196, 1451010 and particularly 881231 in reference to my ford escort. while driving at low speed, my power steering, ac and alternator went out when the serpentine belt broke. the belt was wrapped around the water pump tensioner, which literally snapped away from the water pump housing and broke the water pump housing in 3 pieces. my mechanic also said he had never seen anything like this - but he found it very interesting that ford had the water pump housing in stock in their parts department. the water pump, the housing, the tensioner and the serpentine belt were all replaced at the consumer's cost.