Consumer Complaint Detail

FORD / EXCURSION / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004293053 Incident Date: May, 06 2004
Consumer's City: RENO Consumer's State: NV
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXCURSION Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMSU41F52E Date added to File: May, 25 2021
Date Complaint Received: Aug, 12 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 06 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: After purchasing a used vehicle from internet auto sales in reno, nevada, the brakes were not working correctly. the brakes pulled the vehicle violently to the right. the dealer replaced the calipers and pads and turned the rotors and told me the problem was solved. after test driving the vehicle, the brakes had the same problem. the vehcile was sent to the local lithia dealer and they ended upreplacing the abs sensor once. after that the vehcile did not improve. so, the vehcile went back to the dealer and the dealer took the brake system apart and could not find anything wrong with it. they returned the vehicle and soon as i drove it, the brakes failed to operate correctly. they took the vehcile back and they replaced some more brake parts, but it did not solve the proble,. in fact, the problem got worse. now, the brakes are pulling both left and right. there is no rhyme or eason as to why it will pull one way or the other. the vehicle is unsafe and i have asked the dealer to purchase the vehicle back because it is a lemon, but they refuse to buy the vehicle back. my only option is to continue to take it back to the dealer and hopefully, they will replace everything so that the brakes will work correctly. this is the same problem i am having with my ford f-350 super duty.*ak