Consumer Complaint Detail

BRIDGESTONE / TURANZA EL42 / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004293105 Incident Date: May, 12 2004
Consumer's City: CHANDLER Consumer's State: AZ
Vehicle Transmission Type: MAN Manufacturers Name: Bridgestone Americas Tire Operations
Model Name: TURANZA EL42 Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 19UUA65514A Date added to File: May, 25 2021
Date Complaint Received: Aug, 12 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 27 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vibration and shaking of steering wheel during normal driving. replacement of the tires and numerous rebalancing have had no effect. acura dealer is not responsive and acura customer care has informed me this "a charateristic of the car" while at the same time admitting that "we have received numeous complaints about steering wheel vibration and our engineers are investigating the problem" i was also told there we was no timeline for resolution. given the situation, i am growing concerned about the handling and stability of the vehicle in its current state. acura has admitted there is a problem but has not fully disclosed the details. i am also worried because this seems to be a widespread issue affecting many tl owners given the number of web forums i have visited on the subject. *ak