| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004293129 | Incident Date: Aug, 02 2004 |
| Consumer's City: GRANTS PASS | Consumer's State: OR |
| Vehicle Transmission Type: MAN | Manufacturers Name: General Motors, LLC |
| Model Name: SC1 | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:sun/moon roof assembly |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1G8ZR12791Z | Date added to File: May, 25 2021 |
| Date Complaint Received: Aug, 12 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 20 2002 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I bought my car from the medford saturn dealership, a 2001 saturn sc2. i have never been in an accident with this vehicle. i have only put slightly less then 20,000 miles on this vehicle. the problem is that my sun roof that is only 4 years old is broken because of a defective part of the plastic gliders. i took my car to saturn and they refused to fix their defect and wanted over a thousand dollars to fix it. they also looked under my hood and told me i had other things wrong with the car that they would fix for another 995.00 dollars. oh, and if i wanted my sun roof fixed they would give me a deal but only if i had this other supposed work done their at the saturn dealership in medford, oregon. i was very upset and the manager would not speak to me. then they refused to give me a copy of the estimate to fix the sunroof and other supposed problems. i was then told to call a special customer service number and they would help. upon calling this number i was told i should have spoken with the service manager befor calling this number they gave me. i again never talked to the manager but the same guy i originally dealt with at the dealership. then back to the customer service person who was no help and again said they would cut me a deal but only if i had other work done first and they wanted 995.00 dollars for it and the sunroof to be repaired. i refused and they were no help. upon further investigation on my own i have looked on the internet for other people with the same problems regarding saturn sun roof and found more then i wanted. help what do i do? can you help me regarding the defective sun roof.*ak |
