Consumer Complaint Detail

HONDA / CIVIC / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004293288 Incident Date: Aug, 15 2004
Consumer's City: BIRMINGHAM Consumer's State: AL
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: CIVIC Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Aug, 15 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 12 2004
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Purchased 2004 civic vp new (this is my 4th honda civic). from day 1, there has been a noticeable vibration/shimmy in steering wheel and front end. upon visit to dealer, i was told that the vibration/shimmy could not be duplicated, but oem tires (dunlop sp20) could be separating. during a subsequent visit, vibration/shimmy was acknowledged. dunlop dealer said that the tires are okay, but 2 front wheels were bent. honda dealer replaced 2 front wheels and remounted/rebalanced the original tires. all tires were rebalanced and rotated. vibration/shimmy persists and continues to be noticeable at all speeds. steering wheel vibration/shimmy is observable and felt when turning the wheel, regardless of vehicle speed. dealer suggested test drive of identical 2004 civic vp; i, and the dealer service manager, noticed the same issues with this civic. problem remains unresolved.*ak