Consumer Complaint Detail

BMW / X5 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004293337 Incident Date: Jan, 22 2004
Consumer's City: CHICAGO Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: BMW of North America, LLC
Model Name: X5 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5UXFA53542L Date added to File: May, 25 2021
Date Complaint Received: Aug, 15 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 28 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My wife was driving her x5 on a very cold day in january. she heard a loud bang as if she had hit something. she stopped the car but saw nothing so she drove another 1/4 mile home. as soon as she stopped the car fumes started billowing from the engine. on opening the hood we found a shattered valve cover. she took the vehicle to the dealer who was very good about explaining what had happened and fixing the problem. apparently, bmw decided not to insulate part of the oil separator valve for some of the x5 engines. in cold weather the valve can stick open or closed causing either engine failure or, as in my wife's case, a high crankcase pressure which explodes the valve cover. the vehicle was about 17 months old and had about 5 thousand miles on it when this happened, so the repair with replacement of the inadequate part was done under warranty. bmw knew that this problem could occur, they had already sent a bulletin to every dealer letting them know about it but have decided against issuing a recall.*ak