Consumer Complaint Detail

FORD / EXPLORER SPORT TRAC / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004293412 Incident Date: Aug, 12 2004
Consumer's City: PANAMA CITY BEACH Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER SPORT TRAC Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Aug, 16 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 26 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Me and my family have been long time ford customers. i myself have owned 3 fords and many others in my family have had several ford vehicles. my grandfather was a long time ford salesman in bunkie, la. i currently own a 2001 ford explorer sport trac with 46000 miles. i recently experienced transmission problems with the 2 to 3 gear shift slipping. well to make a long story short i had to get a transmission overhaul to the tune of $1,800. this vehicle only has 46000 miles and has done very little light towing and no off roading etc. i have always loved ford quality, but it seems has dropped the ball on this transmission. there are technical service bulletins out on this tranny and i have researched and discovered many others that have the same problem. it seems ford knows this is a problem, and i think they should do something about before they lose another long time customer like myself. needless to say i will be purchasing a new car soon, but plan to take my business to other brands dealerships. *jb