Consumer Complaint Detail

MERCEDES BENZ / 280 / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004293437 Incident Date: Aug, 16 2004
Consumer's City: POINT CLEAR Consumer's State: AL
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: 280 Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring:front underhood
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDBHA28E1SF Date added to File: May, 25 2021
Date Complaint Received: Aug, 16 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 28 2001
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My son's car quit running. the mechanic at the garage discovered that the underhood wiring harness had completely deteriorated. he spoke with a mercedes mechanic who told him this was a well known problem with this era car with this engine. i spoke with a mercedes customer service rep who said that they were unaware of an issue. i pointed out that i was seeing complaints on the nhsta site. he denied their existence. here are the odi id numbers i found in a quick search. they all describe the same type of problem: 769109 10059002 10005610 8014541 742685 737212 836664 733503 720365 720365 10016993 898986 714914 767707 now, i am in infection control and epidemiology. if i were to see these 14 records all about 1994 and 1995 models, it would suggest a cluster and require some action on my part. i don't know if the nhtsa works that way, but remember this data is from the very few angry customers that know how or have the ability to get into this agency. the car has not been repaired yet. the original estimate was in the $2000.00 range. to this point mercedes has been unwilling to help or cooperate. high and low voltage exposed copper wires under the hood, next to a potential ground can be an extreme fire hazard.*jb