Consumer Complaint Detail

MINI / COOPER S / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004293449 Incident Date: Aug, 14 2004
Consumer's City: SHELTON Consumer's State: CT
Vehicle Transmission Type: MAN Manufacturers Name: BMW of North America, LLC
Model Name: COOPER S Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist:pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Aug, 16 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 11 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Was driving down a 2-lane curvy road at night, dry weather, 75 f at 30 mph when car began to whine whenever steering wheel was turned. as i decelerated to 10-15 mph to make a 90 degree right turn around a curve, the steering wheel became suddenly extremely difficult to turn. almost t-boned a car traveling in the opposite direction around same curve. was able to get the car back in my lane, and get it home, but not without a lot of effort. called bmw service, they acknowledged they've serviced a few minis with the same problem, and was most likely a power steering pump failure. car will be towed today. *jb