Consumer Complaint Detail

GMC / SONOMA / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004293482 Incident Date: May, 31 2004
Consumer's City: CHEPACHET Consumer's State: RI
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: SONOMA Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Structure:body:tailgate:hinge and attachments
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jul, 29 2004 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The cables that holds the tailgate gave way while consumer was on it.*mr the consumer was not hurt when the failure occurred. the consumer contacted the manufacturer and was informed that his was a problem that they were aware of. the consumer then contacted the dealer who stated that gmc was issuing a recall an as soon as the replacement cable arrived he could have his replaced. the consumer made an appointment on june 24, 2004. on that date the vehicle was taken to the dealer but was then informed that the replacement was only for the full size trucks not the compact. the consumer contacted the manufacturer again but they refused to provide any assistance. the consumer finally complained to the gentleman who sold him the truck and he bought the consumer one of the two cables with his own money. the consumer currently has one new cable and one homemade cable. *nm