Consumer Complaint Detail

FORD / RANGER / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004293870 Incident Date: Jul, 22 2004
Consumer's City: BALTIMORE Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: RANGER Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Steering:column
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Aug, 05 2004 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The gear shifter stuck in park. consumer had to giggle the shifter to remove it from park into drive. two days later, while making a left turn, the steering wheel locked up. when this occurred consumer heard something break loose in the column, followed by a rattling noise. the steering wheel unlocked after breaking loose, and a rattling noise occurred. prior to this failure when the steering wheel was turned there was an abnormal clicking noise. dealership refused to take the steering column apart to inspect it until they could duplicate the failure. they were only willing to replace the steering pump, but the failure was in the steering column.*ak