Consumer Complaint Detail

CHEVROLET / ASTRO / 1999

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004294274 Incident Date: Aug, 10 2004
Consumer's City: NORFOLK Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ASTRO Model Year: 1999
Vehicle Involved in a Crash: Yes Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1GNDM19W9XB Date added to File: May, 25 2021
Date Complaint Received: Aug, 10 2004 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving consumer tried to avoid a person on a bicycle on the road. swerved in order not to hit the person, but was unable to maintain control of the vehicle, jumped a curb, and collided with a fire hydrant, and striking a tree. upon impact, both frontal air bags did not deploy driver sustained head and neck injuries, and was transported by ambulance to a hospital. vehicle was towed to the dealer for inspection. consumer contacted the manufacturer and a representative came down to meet with the dealer and consumer. the representative informed consumer that the vehicle was functioning as designed,and the rate of deceleration and impact was present. *ak