Consumer Complaint Detail

MERCURY / COUGAR / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004294301 Incident Date: Aug, 10 2004
Consumer's City: ROWLETT Consumer's State: TX
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:fuel pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1ZWFT61L7Y5 Date added to File: May, 25 2021
Date Complaint Received: Sep, 13 2004 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving vehicle stalled. the consumer was unable to restart the vehicle, and had the vehicle towed to the dealer for inspection. the mechanic determined that the fuel pump needed to be replaced due to a solenoid switch. the consumer informed the mechanic that when the gas tank was a quarter full vehicle stalled without warning. *ak the engine stalled as the consumer attempted to accelerate. *sc *jb