Consumer Complaint Detail
VOLKSWAGEN / JETTA / 2000
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004294736 | Incident Date: Jul, 23 2004 |
| Consumer's City: FERN PARK | Consumer's State: FL |
| Vehicle Transmission Type: MAN | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: JETTA | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Structure:frame and members:underbody shields |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3VWSF29M8YM | Date added to File: May, 25 2021 |
| Date Complaint Received: Aug, 17 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 31 2004 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The plastic inside front fender liner on both sides of my 2000 vw jetta gls tdi have come loose in the front and are rubbing against the front tires. i purchased this car less than 5 months ago, it was certified pre owned car from a vw dealer and was given a 110 point inspection. i have driven the car appx 10,000 miles since purchase without any accidents or incidents that may cause these items to come loose. when i brought the car to the dealer i was told that this is very common among these cars and is not a warranty item, furthermore, they advised me that this had to be driver induced damage, although they never inspected it. i called the vw customer care line and requested a factory service rep come and assess the problem only to be told when they called me back that the dealer told them that i had damaged the car, so they would not send a factory rep and the case has been closed. i believe this is a safety issue due to rubbing/interference with the front tires and needs to be addressed, especially considering the dealer told me that this is a common problem and they keep several replacement parts in stock due to frequency. *jb |