Consumer Complaint Detail
GMC / C/K SERIES / 1996
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004294811 | Incident Date: Aug, 01 2004 |
| Consumer's City: BROOMFIELD | Consumer's State: CO |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: C/K SERIES | Model Year: 1996 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:windshield wiper/washer:motor |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1GTGK29J0TE | Date added to File: May, 25 2021 |
| Date Complaint Received: Aug, 17 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 14 2000 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The nhtsa documented and issued nhtsa campaign id # 98v150001. this campaign identifed several gm light duty trucks & suv's that had solder joints near the wiring harness connector that could crack and cause the windshield wipers to work intermittently. i own a 1996 gmc sierra 3/4 ton 4x4 truck vin # [xxx]. the vehicle has 65,324 miles on the odometer. the windshield wipers on this vehicle quit in the middle of a severe rain storm. while sitting along side the road for an hour the wipers began to work again. i thought i had a defect wiper motor and stop at the first parts store to replace the wiper motor. after installing the "rebuilt" wiper motor, the same problem occurred. when i contacted the local chev. dealer -century chev., broomfield, co....they stated there were no "recalls" on my vehicle in regards to this issue.......which is true because the nhtsa recall # 98v15001 covered only gmc vehicles with vin #[xxx] thru [xxx]. since my vin #[xxx] falls outside this range, i was never notified of this defect in the windshield wiper motor and the "windshield wiper pulse control module" may need to be replaced. i would like to formally notify the nhtsa that the aforementioned defect 1) falls outside the range of vin # specified in nhtsa campaign id: 96v057000 and that "do-it-yourselfers" like me are returning defective wiper motor with "wiper pulse control motors"/motor circuit boards and they are being "reconditioned" without the replacement of the motor curcuit boards causing the same safety issue to occur. there are two issues that i would like the nhtsa to address: 1) determine if other gm vehicle owners like myself, that are beyond the "vin #[xxx] thru [xxx]" , have experienced similar wiper motor circuit board" failures and 2) insure that any company that is in the rebuilding of said defective wiper motor include the replacemnt of the "circuit boards" or the same problem will occur. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) |