Consumer Complaint Detail

NISSAN / MURANO / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004294880 Incident Date: Aug, 04 2004
Consumer's City: FORT SMITH Consumer's State: AR
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: MURANO Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electrical system:12v/24v/48v battery
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JN8AZ08W04W Date added to File: May, 25 2021
Date Complaint Received: Aug, 18 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 24 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On the evening of aug 4, 2004, i was driving home, noticed that the battery and brake light were illuminated on my new (6500 miles) nissan murano. i planned to take it to the local dealer the next day, as soon as i completed two unchangeable appointments. as i started to leave the parking lot on the second appointment, the vehicle would not accelerate. i called the dealer and my husband, who came to get me. the vehicle had to be towed. diagnosis: failed alternator. needless to say, i was not happy. they had to order the part, and the repair was finished on the following tuesday, aug 10. the service manager said he had previously had 4 or so failed alternators, and didn't understand why nissan had not recalled the vehicles. the repair has been fine, the dealership loaned me a vehicle, even though i bought it out of town. then i started to check the internet, and found that there are a lot of alternator failures. i am thankful that mine happed in a local parking lot instead of on the road. *ak