Consumer Complaint Detail

DODGE / RAM QUAD CAB / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004294936 Incident Date: Aug, 18 2004
Consumer's City: EASTPOINTE Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM QUAD CAB Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3D7HU18Z42G Date added to File: May, 25 2021
Date Complaint Received: Aug, 19 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 10 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2002 dodge ram quad 1500. i just had it serviced for its 30,000 miles maintenance required. while i was there i also had them look at the front brakes because of a vibration i would get when applying the brakes.*ak was told upon inspection of the brakes, that the rotors where warped. this doesn't make any sense to me only 30,000 miles on the truck still have full brake pads on front. i was told that it happens sometimes when towing trailers or heavy loades where the trailer has no braking system. i don't tow trailers. it was also suggested that the way i drive is the problem. if this was the problem there should be some ware on the brake pads? they also told me that they have seen trucks like mine with as little as 11,000 miles with the same problem. i said there must be some kind of defect with this braking system. he told me no that the brakes where big enought for the truck but that they where badly designed which causes them to heat up and warp the rotors. i know i'm probably wasting my time sending this to you. but i've been driving for some time now i'm 53 years old. i have never in all my driving had to even replace brakes before 40,000 miles let alone rotors. i think that they have a seriour problem here with these brakes. i just hope that something can be done before some one gets hurt or even dies because of brake system failure.