Consumer Complaint Detail

INFINITI / I35 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004294963 Incident Date: Aug, 15 2004
Consumer's City: HALETHORPE Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: I35 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JNKDA31A82T Date added to File: May, 25 2021
Date Complaint Received: Aug, 19 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 09 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1) traveling at high speeds 50-60 mph for a considerable time frame, one-two hours. on a highway with stop lights-when trying to stop, my infiniti i35 (yr.2002) accelerates while i am trying to brake. the car lurches foward with the engine going from 1500 rpm to 7000 rpms. the incident repeated itself later on 8/16. we were traveling from baltimore to virgina on route 50--good road accomodating high speeds but has lights as one passes through eastern shore towns. the car was towed to infinite's nearest dealership in va beach. according to that dealer's shop, no error messages or issues were reported per their computerized testing. according to them, their road tests , two tests, a drive for 15 minutes and the other was to get the car's speed up to 80 mph on an in-shop rolling machine, revealed no errors. *ak my contacting infiniti's national consumer affairs office resulted in no tangible assistance. the dealer drove the car to baltimore, 8/20/04 and reported no problems. interstate 95 was used (its not the same as route 50 with high speeds and frequent, quick(er) stops. the car is not working and needs to be corrected; it is dangerous. infiniti will not proceed since computerized analysis reports no error messages. in june, 2004, we had taken the car to jba of ellicott city complaining that the car was demonstrating problems: at stop signs, on occasion, the car would not move forward, the engine would race, then the car would lunge forward. that dealership again commented that there was no problem registering on its computer testing, therefore, no problem. it seems that the firm's testing methodology isn't either comprehensive enough or limited to only computer analysis. the car has a defect and this firm can't or won't reach out of the box to try and solve it, excusing any effort on their part because their computer results disclose no "error message".