Consumer Complaint Detail

VOLKSWAGEN / NEW BEETLE / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004294989 Incident Date: Apr, 19 2004
Consumer's City: OCEANSIDE Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: NEW BEETLE Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Visibility:power window devices and controls
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWCM31Y44M Date added to File: May, 25 2021
Date Complaint Received: Aug, 20 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 03 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Driver door power window:new beetle conv. when closing,will roll back down by itself and clunks when hits bottom. happens almost every time window is opened then closed. reported and taken to dealer april 20 2004, they found window glass almost falling off clip. reinstalled. released back to me. before i left the service area, window failure happened again. dealer then replaced motor 2 times. still same problem. dealer contacted vw. and was told software update needed and shorter cables. as of today august 21,2004 window still has problem and still waiting on software up. i have reported the case to vw. no resolution as of yet. *jb