Consumer Complaint Detail

SUZUKI / FORENZA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004294997 Incident Date: Jun, 14 2004
Consumer's City: TUCSON Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: Suzuki Motor USA, LLC
Model Name: FORENZA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Equipment:appliance:air conditioner
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KL5JD52Z34K Date added to File: May, 25 2021
Date Complaint Received: Aug, 20 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 20 2004
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I bought a brand new 2004 suzuki forenza from a suzuki dealer in tucson arizona on 05/21/04. from the first day we did not feel that a/c was working correctly and was cooling after a approx 30 min drive. i bought a temp gauge to check the vent temp and the reading will not go lower then 50f. all driver's should know that a nice cold a/c should reach 40f at its best performance. we took the car to the dealer and was told that the freon was low and have corrected the problem. the a/c worked good for a couple of days and started performing the same as before. second time, i took the dealer technician with his digital temp reader on a drive. the outside temp was 106f and the vent temp was 48f. please note when i went to the dealership the car was running for more then 30 mins. dealership referred to the suzuki tech line and told me that there is nothing wrong with the a/c. there explanation was that if the outside temperature is 99f then the vent temp should be higher then 50f and as it was 106f outside, your a/c is working fine. the dealer will not repair or replace a shoddy, cheap air conditioning system. please check all items on the car prior to buying a suzuki automobile. *jb