Consumer Complaint Detail

FIRESTONE / STEELTEX R4S / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004294999 Incident Date: Aug, 19 2004
Consumer's City: PALMER Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: FIRESTONE TIRE & RUBBER CO.
Model Name: STEELTEX R4S Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires:valve
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FDXE45S42H Date added to File: May, 25 2021
Date Complaint Received: Aug, 20 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 12 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 10 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We were traveling in our 2003 28' sunseekerclass c motorhome, which has less than 3,000 miles. on our trip out a few days earlier, the valve stem fell off the passenger-side inside dual tire causing it to go flat. the tire was removed and a new valve stem put on. five days later, on the return trip while traveling about 20 mph on i 495 in ma, the same tire had a blow out. a fist-sized hole was on the inside of the tire's sidewall. firestone refused to replace the tire and said the warranty was voided because a non-firestone dealer had repaired the valve stem. we were told there have been no recalls on these tires and a new one could be bought for $160. *jb