Consumer Complaint Detail

KIA / SPORTAGE / 2002

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004295046 Incident Date: Jun, 30 2004
Consumer's City: OXFORD Consumer's State: AL
Vehicle Transmission Type: AUTO Manufacturers Name: Kia Motors America
Model Name: SPORTAGE Model Year: 2002
Vehicle Involved in a Crash: Yes Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Aug, 21 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: May, 14 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving on a straight stretch of highway my daughter felt her car jerk to the right. she attempted to turn into the jerk and was not able to control anything on the car. it began to rock despite her efforts and then immediately rolled over multiple times. the front end of her kia sportage sustained considerable damage, the airbags did not deploy and she suffered almost complete loss of use of her left arm. she is still undergoing treatment and therapy for the injury and also will probably have to have further surgery. there were witnesses behind her that reported that the car was going straight, did not run off the road just began to flip. she did not lose conscience, did not look away from the road. also the driving conditions were normal and she was going 5 miles under the speed limit. we requested that the insurance company investigate but they stated they do not do investigations. we really believe that there was a steering malfunction as well as failure on the airbags. *jb