Consumer Complaint Detail

LEXUS / ES 330 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004295088 Incident Date: Jul, 31 2004
Consumer's City: LONG VALLEY Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: ES 330 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTHBA30G245 Date added to File: May, 25 2021
Date Complaint Received: Aug, 22 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 01 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: At most sppeds, especially when stopped or at speeds below 40 mph, my lexus es330 has a severe hesitation/acceleration delay that when depressing the accelerator pedal, acceleration is delayed at least 1.5 seconds, is unpredictable and compromises safety and places the driver at risk in most day to day driving scenarios. it is also impossible to match the speed of a vehicle in front when in bumper to bumper traffic, when the accelerator pedal is pressed, the es330 will continue to roll forward for a few seconds then accelerate, it will not "creep" at the speed of traffic. i am told by lexus that this is normal and is inherint in the vehicle design. if this is true, one would think this design flaw will soon eclipse the firestone/ford explorer injuries of the past.*ak