Consumer Complaint Detail

GMC / SIERRA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004295131 Incident Date: Jul, 30 2004
Consumer's City: LAS VEGAS Consumer's State: NV
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SIERRA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:cruise control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2GTEC19T841 Date added to File: May, 25 2021
Date Complaint Received: Aug, 22 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 12 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Taking first road trip with 2004 gmc sierra (3 moths old)in the middle of the nevada desert. the car was in cruise mode at 70mph and is just stalled. this happend at least 4 times over a stretch of 50 miles. pulled to side of road and sat each time for about 15 minutes-(apparent cooling time)-and was able to re-start truck. we made it to bishop california dealer who tested it for lean fuel values but no engine light came on. they told us that they had seen several instances similar and suggested replacing the fuel pump. the fuel pumps seem to be over heating or acting up in higher altitudes. part was unavailable for 10 days. we drove to reno in an effort to get it fixed at shop up there-part was thought to be available per dealership in reno but was not-the dealership was wrong. made the trip back home (las vegas) with no further issues. drove in the night when it was cooler and kept fuel tank filled. las vegas dealership refuses to do anything since there is no further failure. i am a parapeligic and think that i should be able to expect a new vehicle to be reliable. i was also astonished that on star was unuseful in the middle of the desert so it would have done me no better than a cell phone at this point. we drive the truck only short distances in vegas and have not had any further issues 3 weeks later. afraid to rely on it to go out of town though.*ak