Consumer Complaint Detail

VOLKSWAGEN / CABRIO / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004295135 Incident Date: Aug, 22 2004
Consumer's City: ALEXANDRIA Consumer's State: VA
Vehicle Transmission Type: Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: CABRIO Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Visibility:power window devices and controls
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Aug, 22 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When starting car 75% of the time abs and (hand) brake light would switch on though brake not engaged; at the same time headlights and a/c didn't work. was told it is an ignition switch problem. also, window automatic close malfunctioning which dealer service says is unrelated. necessitated about $1,800 parts and labor. also, unfortunately at the mercy generally of vw dealer service since many mechanics do not stock the computer necessary to diagnose electrical problems. i have experienced service problems with two vw dealers in my area (northern virgnia). one dealer (alexandria vw) failed to tighten wheel nuts after a routine check-up and claimed after looking at the car that nothing was amiss. another (stohlman in vienna, va.) replaced the ignitiion switch but broke a part while doing so, so that the key could not be removed from the ignition. *ak