Consumer Complaint Detail

DODGE / STRATUS / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004295272 Incident Date: Aug, 11 2004
Consumer's City: MAROA Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: STRATUS Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Suspension:rear:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Aug, 24 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 10 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Left rear shock was rattling around within the coil spring. upon investigation, found that the upper spring/shock mount, which is aluminum or an aluminum alloy, had deteriorated so badly that it had seperated into 5 pieces. this part locates the upper end of the rear spring, and had it not been caught, could have allowed the spring to migrate into the tire, possibly causing an accident. this car has 70,000 highway miles, and is kept clean, and stored in a garage every night. i will be replacing the rh sided shortly, as it is showing similar signs of rot. i have the failed piece, and have digital pictures if interested.*ak