Consumer Complaint Detail
GMC / C/K PICKUP / 1997
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004295285 | Incident Date: May, 25 2004 |
| Consumer's City: CLEVELAND | Consumer's State: OK |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: C/K PICKUP | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2GTEK19R3V1 | Date added to File: May, 25 2021 |
| Date Complaint Received: Aug, 24 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 18 2002 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My husband,john, pulled up and parked our 1997 gmc k1500. when he started the vehicle again & put the transmission in reverse a horrible, metal ripping , grinding noise was heard & the pickup would not move backwards. the transmission would not shift out of first without over-reving the rpm's. we took the pickup asap to a recommended transmission shop in tulsa,ok. to replave the transmision. at this time we found out that the 'drive shell' was not updated on our late model 1997 pickup. the 'books' state that in 1997 a better shell was made to correct the weakness in this part as an update. but our pickup missed this update. now we are out over $1700.00 to rebuild the transmission, when it should have had the updated part already installed. i am requesting any information you might have to help myself & others in my position, recoupe anything because of gm's failure to apply the upgrade as they stated.*ak |