Consumer Complaint Detail

DODGE / GRAND CARAVAN / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004295416 Incident Date: Mar, 14 2004
Consumer's City: REISTERSTOWN Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D4GP24R84B Date added to File: May, 25 2021
Date Complaint Received: Aug, 26 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 14 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The brakes have been sqeaking and when i let off of them they feel like they are grabbing. there is also lots of brakes dust on my front rims. this has been since i bought the car 3/15/04. the service department at the dealers said the brake noise is normal. they checked the brakes on 3/17 and said they were fine. i took the vehicle back 8/17 because of the front end pulling and asked that they check my brakes again. the rotors were warped so they "turned the front rotors". i asked what could cause this and they said driving with 2 feet or it could also happen if the rotors are hot and it starts to rain and cold water hits them. they blame the driver. it only had 7539 miles on it. i took it back 8/23 because i do not hear or feel a change in the brakes. theytest drove it and said it was normal noises that i was hearing and nothing is wrong.*ak