Consumer Complaint Detail

NISSAN / ALTIMA / 2005

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004295435 Incident Date: Aug, 13 2004
Consumer's City: ALLENTOWN Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: ALTIMA Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Structure:body:trunk lid
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1N4AL11D85C Date added to File: May, 25 2021
Date Complaint Received: Aug, 26 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 14 2004
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I just purchased a 2005 nissan altima from cooper nissan in easton, pa. problem: the trunk lid is poorly designed and it will not stay up on a sloping driveway.*ak when i purchased the car and opened the trunk on my driveway. the trunk lid would not stay up, when parked on my driveway. about a 15 degree incline. the trunk lid has fallen on me several times but i was not cut. i contacted the cooper service dept and they ordered new torsion bars. after they were installed it appeared to work. on 8/14/04 i washing vacuuming out my trunk. the trunk lid fell down on my and caused a puncture wound to the back of my head and the blood started flowing&. eventually with a compress the blood flow stopped after about an hour but the headache lasted for hours! i called the cooper service dept and they essentially said" they couldn't do anything, thats the way its designed- sorry" i then called the national nissan consumer affairs dept and they reviewed my complaint and suggested a course of action of checked my car against others on the lot and to replace the torsion bars as needed. but i had already done that. and their final postion was " thats the way its designed and thats all they could do, sorry it doesn't work on your driveway - you'll just have to hold up the lid when you use the trunk" and what happens when you need two hands to put something in your trunk??? i have repeatly asked for a cheap , easy fix to add additional strength to the trunk lid but i been stalled by the nissan personnel. they don''t even want to try to solve the problem. i don't care if it was an offical nissan fix, i just wanted a fix. so that i can safely use my trunk without being injured.