Consumer Complaint Detail

JAYCO / GRANITE RIDGE / 2004

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004295538 Incident Date: Aug, 09 2004
Consumer's City: CHEYENNE Consumer's State: WY
Vehicle Transmission Type: AUTO Manufacturers Name: Jayco, Inc.
Model Name: GRANITE RIDGE Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Structure:body:door
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1FDXE45S93H Date added to File: May, 25 2021
Date Complaint Received: Aug, 27 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 2004
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 10 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We have a 2004 jayco granite ridge class-c motor home. on our first trip when the temperature got below 40 degrees, i personally could not open the entry door. my husband nearly broke his knuckles forcing the door open. i feel this is a safety matter, since the only other exit is the back window which is an extreme exit. on one occasion our carbon monoxide detector went off because we were using the generator & furnace for heat and fumes were getting into the cab near the detector. we shut the generator off and opened windows but it was extremely difficult to get the entry door open. it appears that cold weather affects the material the door is made from.??? our dealer is attempting to resolve this problem, however i feel this is a factory structural problem. *jb