Consumer Complaint Detail

MERCURY / SABLE / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004295608 Incident Date: Aug, 22 2004
Consumer's City: NEW ROCHELLE Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: SABLE Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Suspension:front
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Aug, 29 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 07 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Ford safety recall 04s17 letter to me states: we expect that these shields will be available in december 2004." this "shield" is, in my opinion, a cheap, ineffective rube goldberg, attempt by ford to cover up a life-threatening situation caused by the fracture of front coil springs puncturing the front tires and in ford's own words: "...which could increase the risk of a crash without warning." ford also states it would replace a coil spring which fractures. this is an irresponsible position: replace the coild spring only after the accident. are we owners of 1999 through 2002 sables and tauruses to avoid driving out cars until the non-solution "container" parts might arrive in december? and then wait until the service department can schedule the non-solution? action by your agency is required to force ford to begin replacement of both front coil springs now! anything less will result in accidents, injuries and deaths on our roads.*ak