Consumer Complaint Detail

DODGE / CARAVAN / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004295632 Incident Date: Mar, 29 2004
Consumer's City: RANDALLSTOWN Consumer's State: MD
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CARAVAN Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4GP44R7WB Date added to File: May, 25 2021
Date Complaint Received: Aug, 29 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 22 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I started out in the morning to take my son to school, and we had to make a stop at the grocery store. when i got to the stop sign to turn into the grocery store i heard this clanking sound. the car had stopped and would not move. i had my car towed to a repair shop, and they said my transmission broke into pieces and fell out from under the van. he could not understand why this happened being that i only had 67,000 miles on the van. he could not fix it so i had to get a new one from the manufacturer. the whole process cost me $2400.00 (outrageous). before this incident happened there was leaking coming from under the van. with all the complaints and problems with the transmission i cannot believe dodge/chrysler has not done something about this. they should be held accountable.*ak