Consumer Complaint Detail

VOLKSWAGEN / CABRIO / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004295692 Incident Date: Aug, 28 2004
Consumer's City: MASON Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: CABRIO Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWAA81EXWM Date added to File: May, 25 2021
Date Complaint Received: Aug, 30 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 21 1998
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1) no known event leading to this radio system failure. 2) radio suddenly and inexplicably moved from normal 'on' to maximum blaring volume with no one touching it... and could not be changed, turned off, or altered in any way. radio controls had no effect, even turning off the auto and removing the keys did not shut off radio. driving suddenly became dangerous and nearly impossible as the noise was deafening and totally distracting. i could not hear my teenage son in the seat next to me (not necessarily a bad thing)... but could see well enough that he was laughing his head off (an annoying irriatation that did not help!) :) after 15 - 20 minutes and some miles of tortured driving, the radio went silent on it' s own. 3) no corrective action taken yet. *ak