Consumer Complaint Detail
MERCEDES BENZ / E320 / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004295797 | Incident Date: Aug, 30 2004 |
| Consumer's City: | Consumer's State: OK |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Mercedes-Benz USA, LLC |
| Model Name: E320 | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine:gasoline:belts and associated pulleys |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Aug, 31 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 06 2004 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: As i was accelerating onto the freeway, i heard a loud noise from my engine. i started losing power steering and my battery charger light kept flashing indicating a problem with the crankshaft pulley. luckily i was able to get home safely.*ak after safely driving home, i looked under the hood and noticed huge chunks of rubber parts inside. i took the car to the mercedes dealership the next day and was told that the harmonic balancer had been damaged. when the harmonic balancer was damaged, it in turn ruined the oil pan cover and the timing chain cover resulting in a $2500 repair bill. the service manager stated he would write merceds to see if some of the costs can be defrayed and will be getting back to me. i highly doubt any substantial amount will be defrayed by the manufacturer. i am extremely disappointed in mercedes and the e320. |