Consumer Complaint Detail
VOLKSWAGEN / PASSAT / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004295821 | Incident Date: May, 26 2004 |
| Consumer's City: COLUMBIA | Consumer's State: MD |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: PASSAT | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission:control module (tcm, pcm) |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Aug, 31 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 11 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: When slowing to a stop transmission/drive train occasionally will demonstrate a jarring and potentially dangerous "clunk" as if the trandmission is dropping out of the car. the car also lurches forward slightly. we have read that some dealers tell their customers the problem is due to a faulty transmission control module. our dealer, russel vw in catonsville md said they could do nothing, denying ever hearing about the problem. we contacted vw-usa and they said they had no knowledge of such a problem. this is clearly untrue!!! there are complaints of this problem all over the internet. vw is setting itself up for tremendous liability issues should injuries occur because of this problem.*ak |