Consumer Complaint Detail

DODGE / CARAVAN / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004295843 Incident Date: Jul, 22 2004
Consumer's City: MAYFIELD HEIGHTS Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CARAVAN Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Suspension:front
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAPP14J5MW Date added to File: May, 25 2021
Date Complaint Received: Sep, 01 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 14 1998
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I went to the dealership where i had purchased the van in 1998 with the intent of researching the value for a trade in. first item they looked at was the shock towers in the front of the van. showed me how they had almost rusted through, explaind to me how this was a common issue for this van, thus lowering the trade in value and also informing me as to the dangers involved. which wer subsquently confirmed my a mechanic. the customer service at chrysler blew me off. there is no other rust on the van in this magnititude. help please.*ak