Consumer Complaint Detail

DODGE / DURANGO / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004295852 Incident Date: Aug, 31 2004
Consumer's City: LOCKPORT Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:upper ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4HS38N52F Date added to File: May, 25 2021
Date Complaint Received: Sep, 01 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 07 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I'd like to add my vehicle to the list of durango's that have had the upper ball joint replaced. my durango is a 2002 with 38,000 mi. very disappointing that my dealer never mentioned the ongoing problem. i have my vehicle in every 3 months for an oil change and not once did they inspect it. now i am 2,000 mi over the warranty and no offers from dodge or the dealer to fix it so i had a local mechanic fix it for me.*ak