| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004295935 | Incident Date: Aug, 23 2004 |
| Consumer's City: SALINE | Consumer's State: MI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: SABLE | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Vehicle speed control:cruise control |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1MEFM55S32A | Date added to File: May, 25 2021 |
| Date Complaint Received: Sep, 02 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 02 2003 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: i had the cruise control set in my vehicle while i was traveling on the expressway (2002 mercury sable). as i started to approach the vehicle in front of me i pressed on the brake pedal to slow down and disengage the cruise control. my vehicle slow down but when i took my foot off the brake pedal it started to accelerate. i press on the brake pedal again and it slowed down. when i took my foot off it accelerated again. this time i let it accelerate to see when it would level off or maintain a speed. it stopped at the previous cruise setting. i noticed there was no cruise light on. when the cruise control is activated there is a green lighted display saying "cruise" on the instrument panel. there was no light and the cruise was still engaged. i put my foot under the accelerator pedal and lifted the pedal to try and slow the vehicle and that did not stop disengage it. my next thought was to put the vehicle in neutral and coast onto the shoulder of the road. before i did that i stompped on the accelerator pedal about 3 times and that finally disengaged what ever was stuck. i took the vehicle into the mercury (sesi lincoln-mercury in ypsilanti,mi.) dealership where i purchased the vehicle. they inspected it and could find no problem. i called ford motor co. customer service and reported the incident. they said they would look into it. i heard back from them and their response was they could not find where a recall had been issued for this problem so there was nothing they could do. i know ford or any of the auto companies don't voluntarily issue recalls unless it's a major problem, it costs lots of money. whether this is a large or small incident, relating to the number of occurrences, anything that has to do with braking, not braking or acceleration to me is a major major problem. ford breaks it down into dollars and cents.*ak |
