Consumer Complaint Detail

GRACO / OTHER / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004295947 Incident Date: Sep, 01 2004
Consumer's City: REDDING Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Graco Children's Products, Inc.
Model Name: OTHER Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Child seat:material/padding
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Sep, 02 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Approx. 2 years ago the local chp placed a century/graco convertible car seat with a woman named ashley bartow in redding, ca. she brought the seat back to the chp to have it checked and all of the labels were curled under, flaked off, and the model # and mfg. date was unreadable. we were forced to replace the seat with a cosco model. it was agreed by two technicians that the labels should not have disintegrated in the car like that and two years isn't nearly long enough for the labels to be so destroyed, when the seat was left in the car and not put into water or scrubbed. century/graco needs to consider changing the materials they use to make their labels so that the labels last longer on their seats. thank you.*ak