Consumer Complaint Detail

MERCURY / SABLE / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004296418 Incident Date: Aug, 22 2004
Consumer's City: SOUTHBURY Consumer's State: CT
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: SABLE Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Steering:rack and pinion
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MEFM53S1XG Date added to File: May, 25 2021
Date Complaint Received: Aug, 22 2004 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Power steering failed while driving. consumer heard a winding coming from the front. consumer pulled over, lifted up the hood, and noticed power steering fluid was dry inside of the canister pump. consumer was able to drive the vehicle to a local repair shop for steering fluid. then, consumer took vehicle to dealer for inspection, and mechanic determined that rack pinion failed, and needed to be replaced. consumer informed the mechanic that problem recurred. *ak