Consumer Complaint Detail

FORD / TAURUS / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004296476 Incident Date: Aug, 22 2004
Consumer's City: CLEVELAND Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FALP54N0VA Date added to File: May, 25 2021
Date Complaint Received: Oct, 14 2004 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jul, 30 1999
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When consumer was exiting the freeway engine check light came on and vehicle stopped. then, smoke started to come from under the hood, and vehicle started to make a noise. from that point on each time vehicle cut off, restarted, and moved a bit. afterwards, vehicle cut off and consumer restarted it until he got home. then, had it towed to a private mechanic, who told him that the sprocket came loose. mechanic attempted to repair the vehicle, but could not because the labor and parts would cost about $6000.00 - $8000.00. consumer told mechanic not to bother because he could not afford it. he had the vehicle towed back to his home. *ak the cam shaft was broken, 2 cylinders went bad, the transmission was affected, the vehicle would stall possibly due to the coil packs and the struts went bad. *sc