Consumer Complaint Detail

NATIONAL RV / RAGEN / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004296478 Incident Date: Aug, 23 2004
Consumer's City: SALISBURY Consumer's State: NC
Vehicle Transmission Type: Manufacturers Name: NATIONAL R.V. INC.
Model Name: RAGEN Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Structure:frame and members:underbody shields
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4KZTR292931 Date added to File: May, 25 2021
Date Complaint Received: Sep, 26 2004 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: Feb, 18 2002
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Consumer indicated that on june/13/2003 manufacturer replaced the draw bar, front header aluminum rack guard, the draw bar failed while driving, damaging the front header diamond plate. also the interior, six month later the draw bar broke again, this time dealership indicated to the consumer we already fixed it. *ak the consumer used the rv april/may 2003 and started noticing it was bouncing more than it should. the consumer noticed that the rv had been pushed up into the floor of the inside. the mechanic told the consumer that there was a defect in the frame that could never be fixed. the vehicle trailor hitch was damaged beyond repair. the frame under the trailer appeared to be pushing front wall and floor loose. the consumer has filed a number of complaints. the manufacturer refused to provide the consumer's with a replace ment rv because the repairs made to the chassis were not made by a national rv dealer, therefore the work could not be gauranteed. *tc