Consumer Complaint Detail

GMC / CANYON / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004297542 Incident Date: Jul, 19 2004
Consumer's City: MESA Consumer's State: AZ
Vehicle Transmission Type: MAN Manufacturers Name: General Motors, LLC
Model Name: CANYON Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:doors:latch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GTCS198748 Date added to File: May, 25 2021
Date Complaint Received: Sep, 03 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 18 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I recently purchased a basic 2004 gmc canyon (i.e., no power windows/locks). i was not informed that the passenger door did not have a keyed entry. i recently saw another complaint regarding the same issue on the nhtsa website and have seen other comments on other websites. additionally, a friend also bought a basic 2004 colorado and was not informed of the lack of this feature. aside from the nuisance in not being able to open the door directly, i agree with the other complaint on the nhtsa website that this is a potential safety issue if the driver's side door is blocked and a child or other person becomes injured or sick and you cannot open the passenger side door. personally, i believe that gmc should offer to correct this problem on these basic trucks or at least offer the modification at a reasonable price. i e-mailed gmc regarding this issue but the response basically skirted the issue. i also included the above comments to gmc on the customer satisfaction form.*ak