| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004297616 | Incident Date: Mar, 29 2004 |
| Consumer's City: CANFIELD | Consumer's State: OH |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Hyundai Motor America |
| Model Name: SANTA FE | Model Year: 2003 |
| Vehicle Involved in a Crash: Yes | Component's Description: Air bags:side/window |
| Vehicle Involved in a Fire: No | Persons Injured: 1 |
| Vehicle's VIN#: KM8SC13E53U | Date added to File: May, 25 2021 |
| Date Complaint Received: Sep, 04 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: Nov, 24 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On march 30, 2004 at 5:52 am while on my way to work, my hyundai santa fe was hit on the driver's side door by a man who ran a red light. as his vehicle made impact, my santa fe was sent into a roll-over, with approximately three to four flips. my side airbags did not deploy, and as a result, i hit my head on the driver's side window. i suffered from a concussion and daily headaches, that at times were debilitating. the driver's side of the car, from front to back, was destroyed. i was unable to exit the vehicle this way, and had to get out of the car through the passenger's side with the help of a passer-by. both vehicles were totaled as a result of the accident. i contacted hyundai and sent them all of the required paperwork. i received a reply that stated they felt the airbags had functioned in the manner in which they were designed, and this was their final decision on the matter. i fail to see how side-air bags, not deploying in a roll-over collision, are functioning at all. when i purchased the vehicle, the dual side impact airbags were one of the selling points that the dealer used. included in the owners manual was a pamphlet that also described the airbags, along with pictures of a car being hit in the driver's door and roll-over accidents. according to this pamphlet, the side airbags would protect you in crashes such as these. *jb |
